Help Centre
How can we help?
Entering
How do I enter a competition?
To enter, simply browse our active competitions, select your preferred timepiece, and choose your quantity of tickets before proceeding to our secure checkout. Entries are limited to residents of Great Britain aged 18 and over.
Is there a ticket limit per person?
Yes. To ensure fairness and promote responsible play, we cap entries at a maximum of 50 per person for most competitions. The specific limit for each draw is clearly displayed on the competition detail page.
Free Entry
How does the free postal entry route work?
We provide a free entry route via standard post for every competition. Simply send your name, address, date of birth, and the specific competition title to our registered office address found in our Terms. Postal entries are processed daily and have the exact same chance of winning as paid entries.
Draws
Are the draws verifiably random?
Absolutely. Transparency is our core value. We use a certified third-party Random Number Generator (Random.org) for every selection. We publish the full entry list (with anonymised names) at least 2 hours before every live draw so you can verify your ticket is in the pool.
Do you ever extend the draw date?
Never. Every competition has a fixed draw date. The draw goes ahead on that date regardless of whether all tickets have been sold. We believe in honest timers and do not move the goalposts for our participants.
Prizes & Cash Alternative
Can I take a cash alternative?
Yes. For almost all competitions, we offer a guaranteed cash alternative. The specific amount is clearly stated on the competition page and is typically 80% of the watch's current market trade value.
Membership
How do membership credits work?
Membership credits are issued monthly based on your tier. One credit equals one entry into any public competition. Unused credits roll over each month up to a cap of 50 and expire 12 months after their issue date.
How do I cancel my subscription?
Cancellation is simple and transparent. You can cancel your membership at any time with just two clicks in your Account dashboard. There are no notice periods or hidden cancellation fees.
Payments
Which payment methods do you accept?
We accept Visa and Mastercard debit cards only. Credit cards are not accepted, in line with responsible play guidance. Members can save a card for one-click Fast Checkout.
When will I receive my ticket numbers?
Ticket numbers are allocated the moment your payment is confirmed. They appear on your confirmation screen, in your confirmation email, and under My Entries in your account.
Account
Do I need an account to enter?
No. You can check out as a guest using your email address. Creating an account lets you track your entries, view draw results and certificates, and manage membership in one place.
Why do you verify my identity?
Every order includes a quick age and identity check to confirm you are 18 or over and resident in Great Britain. Your data is used only for verification and is handled in line with our Privacy Policy.
Still need assistance?
Our dedicated team is available Monday through Friday to ensure your experience with Watch This Competitions is exceptional.